Shipping & Delivery

“Courier” Shipping Service for Orders up to 30 kg

Packages will be delivered by DPD courier to the address specified by the customer during the working day (between 8 AM and 5 PM). The day before the delivery, an SMS notification will be sent when the package arrives at the courier company, and another SMS with the courier’s contact details will be sent on the morning of the delivery day. If the customer wishes to specify the delivery time or change the destination, they can directly contact the courier mentioned in the SMS to arrange a suitable delivery time. Additionally, the courier will call in advance before arrival. The goods will be delivered to the exterior of the building. This service is available for orders with a total real weight of up to 30 kg.

“Courier” Shipping Service for Orders Over 30 kg

Packages for orders over 30 kg will be delivered by Voodi24’s courier or a partner courier at a pre-agreed time. The goods will be delivered to the exterior of the building. This service can be selected for orders with a total real weight over 30 kg. Deliveries are made on working days. Transport to Saaremaa and Hiiumaa occurs once every two weeks.

“DPD Parcel Machine” Shipping Service

Orders will be transported to DPD parcel machines located throughout Estonia. The parcel machines are located outdoors, and packages can be retrieved at any time. This shipping method can be chosen if the product packaging dimensions are a maximum of 60x40x36 cm and the weight is 20 kg (maximum of 5 packages per shipment). When the package arrives at the machine, an SMS notification with a PIN code will be sent.

“Warehouse Pickup” Service

For free pickup from the warehouse, please contact our customer support beforehand. Contact details can be found on the website. Goods can be collected in
Karu farm, Mustivere, 71067 Viljandi maakond ,
Monday to Friday from 8:30 AM to 4 PM.